The rules of the road.

Nature of the service

Navaayu is a private consultation and guidance platform. Guides on the platform are independent professionals offering conversations. The platform facilitates discovery, scheduling and payment.

Not a substitute for professional care

The service is not a substitute for licensed therapy, psychiatric care, medical or legal advice. If you are in crisis, contact your local emergency services immediately.

Conduct

All conversations must be respectful. Harassment, threats or unlawful behaviour will result in termination without refund. Guides operate under a code of conduct designed to protect your safety and dignity.

Payments

All payments are processed through secure gateways. Prices are quoted in Indian Rupees (₹) unless otherwise stated.

Liability

To the extent permitted by law, Navaayu is not liable for outcomes arising from conversations. Guides offer their honest guidance; you retain full agency over your decisions.